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View Full Version : JN freakin Phillips!


BigMac76
04-22-2013, 07:00 PM
Hey guys, had a stone kick up and cracked my windshield Friday. JN Phillips came out today to replace it at my work. WTF are they doing?!?! Windshield trim looks like something my daughter made at preschool! Huge gaps at the t-top corner on the drivers side and both corners at the top look lifted. Does anybody with a t-top car mind snapping some pics for me to show these asshats what it SHOULD look like? Will post pics in about 30 mins here when I clock out at work for reference.

Rep tells me give it 72 hours, told them I don't think so. Trim looks like shit and worried about water getting in the gaps and causing rust. Going to demand they use GM parts (glass AND trim).

SLP IROC-Z
04-22-2013, 07:16 PM
mine was done by safelite, all of our glass work has been done by them never an issue. they have done my z28 and my truck. i snapped some pics for you

BigMac76
04-22-2013, 09:02 PM
Thanks man. Looks like they completely screwed mine up. Haven't had any issues with the past 2 windshields they've done, 09 Rogue and a 02 Grand Prix. Just seems they screwed this one up.

Pretty good gaps on both sides, and not sure about the gap under the trim where the rain channels are at though.

Z28
04-22-2013, 09:02 PM
Safelites really the way to go

SLP IROC-Z
04-22-2013, 09:05 PM
it looks like possibly the glass slid down.

LSX-Nation
04-22-2013, 09:39 PM
JN phillips scratched the shit out of my paint and im still fighting them almost a year later, i had to go through insurance. They are a horrible company.

BigMac76
04-22-2013, 09:51 PM
It's sad really. Had no issues with the other two vehicles, well at least the I knew of at the time. The seal looks like it got into a street fight with an exacto knife at the t bar and at the corners. When I called to make the complaint I asked if the cut it and put it together and was informed they purchased it.

When the rep shows up I will inform them that I want GM parts, not this aftermarket garbage they tried last time.

ILuvPizzaTimes10
04-23-2013, 02:28 AM
yeah thats shit! Safelite next time!!!

BigMac76
04-24-2013, 12:36 AM
Field supervisor tried getting into a pissing contest with me today at work telling me there is nothing wrong with the install lol. Yeah needless to say told him that I would personally be in contact with his regional manager and corporate in regards to this matter and that I would inform Commerce not to pay for the repair if it wasn't done. So now he is acknowledging that the trim doesn't look right, but saying it's only cosmetic ( I can stick my f--king thumb between the drivers side t-top and the windshield trim but that's only cosmetic, yeah right). I have to drop the car off Thursday morning @ 8am at their shop. I will be taking a shit ton of pics of the before and after as well as pics of my car and the odometer just in case they try pulling some dumb shit.

Another quick ? for you guys with t-tops as well. On the door seal and the windshield trim/seal where I have taken the pics from, does the glass sit in that channel, or does it sit up higher like mine does in the 3rd and 5th images. And if you guys happen to have a pic of what yours looks like, that'd be awesome so I can show these shitheads what it is supposed to look like, instead of their own "artistic" impressions.

SLP IROC-Z
04-24-2013, 12:49 AM
show them the pictures of mine and ask why safelite didnt have that issue

smokinss
04-24-2013, 01:25 AM
http://i56.photobucket.com/albums/g173/camaro00/IMG_20130423_212049_221_zps949c9938.jpg

http://i56.photobucket.com/albums/g173/camaro00/IMG_20130423_212015_691_zps46e5e6c6.jpg


http://i56.photobucket.com/albums/g173/camaro00/IMG_20130423_212129_622_zpsc7fe05da.jpg

frankzlt1
04-24-2013, 01:30 AM
That is a horrible job, was the person that did the work just starting out ?

KLAB
04-24-2013, 02:05 AM
The safelight hack Jose that came to fix my pass window was trying to leave glass in there and tell me no its okay itll fall out going over bumps. I was like huh? do I have to get in there and vaccuum it out you lazy bastard? Then he was kicking my door I was about to be like alright man ill take it from here thanks for bringing me a free piece of glass. Fuckin hack I complained about him maybe hes gone.

:klab:

BigMac76
04-24-2013, 02:59 AM
Thanks for the help guys. This whole situation is driving me crazy! Hopefully they get it done the right way. If not, gonna have to have a rock crack it again and expose their shit work and have it done right elsewhere.

Update:
Dropped the car off this morning at the shop and much better. It's like night and day between the last install and this one. All gaps are corrected now and looks as it should. Will post updated pics tomorrow when I get home.