I've done a lot of business with them in the past. when I was first dealing with them they only did first gen, then they bought out someone that dealt with later generations
I never had a complaint with them. I had only been to their old location, but if you ever went there in person, you would see why they they have a hard time knowing their inventory. Even when they were smaller and just dealing with earlier iron, their stuff was spread out in over at least 4 different lots (plus stuffed in every crevice behind buildings too) and at least 4 or 5 different multiple level buildings and barns
I don't think that it's from them not wanting to help anyone, it's just like calling most regular boneyards. you get much better service face to face, than just being a voice on the other end of a phone
Maybe I'm different than most, but when it comes to buying used parts, I would much rather make a day out of it and go look at, touch and pick out the stuff on my own then hoping some guy picks out a part that he hopes is satisfactory to me.
i'm sure if they are giving you a higher quote over the phone, they are pricing it at their highest possible point. When you go there in person, you can see a bunch of the same part in different conditions that you could always work a different price on.
Just my experience. Not saying that you should go by them, but I'm just trying to give you another way to look at it
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